Legal
Privacy Policy
Last updated: April 22, 2026
1. Information We Collect
We collect information you provide when creating an account (name, email address) and when using QuickAssist (business name, chatbot configuration, custom prompts). We also collect usage data such as conversation counts, feature interactions, and error logs to improve the service.
2. How We Use Your Information
We use your information to provide and improve QuickAssist, process payments, send service-related emails, and operate AI chatbots on your behalf. We do not sell your personal data or your customers' conversation data to third parties.
3. Chatbot Conversations
Conversations between your website visitors and your AI chatbot are stored to provide context for ongoing conversations and to generate analytics. Conversation data is associated with your account and is never shared with other QuickAssist customers. You may request deletion of conversation history at any time.
4. AI Processing
QuickAssist uses Anthropic's Claude AI to power chatbot responses. User messages are sent to Anthropic's API to generate replies. Anthropic processes this data in accordance with their privacy policy. We do not use your conversations to train AI models.
5. Data Deletion
You may request deletion of your account and all associated data at any time by emailing [email protected]. We will delete your data within 30 days. You can also remove individual clients and their conversation history directly from your dashboard.
6. Cookies
We use cookies for authentication and session management. We do not use third-party advertising cookies.
7. Third-Party Services
QuickAssist uses Clerk for authentication, Stripe for payments, Anthropic for AI processing, and Railway for infrastructure. Each service has its own privacy policy governing their data handling.
8. Contact
For privacy questions or data deletion requests, contact us at [email protected].